Frequently Asked Questions (FAQ)
FAQs, quick fixes, and info on every feature. If you don't find an answer just contact the official ddownload.com support.
General questions:
ddownload is a fast and secure one-click hosting service that allows users to upload, store, and share large files easily. Whether you’re sharing documents, videos, or software, ddownload makes it simple and efficient.
Yes! ddownload offers free file uploads and downloads with limited speed and features. Users can also upgrade to a premium plan for faster downloads and more advanced tools.
Files from free users are typically stored for 30 days after the last download. Premium users enjoy longer retention times depending on their plan.
No registration is needed to download but to upload files as a free or premium user. Registering gives you access to your upload history, file management tools, and earning options.
Yes. We use SSL encryption for all transfers, and your files are stored on secure servers. You can also set passwords and expiration dates for additional protection.
Premium Accounts
Common questions about the premium membership at ddownload.
Premium users enjoy maximum download speeds, no wait times or captchas, parallel downloads, resumable downloads, and extended file storage duration.
We offer flexible plans ranging from 1 month to 12 months. Choose what fits you best — whether you’re a casual user or a daily downloader.
- 30 days: 14.99 €
- 180 days: 49.99 €
- 1 year: 69.99 €
- Limited Deal 1 year: 39.99 €
We support multiple secure payment options including credit/debit cards, PayPal, cryptocurrencies, and more — all handled through trusted payment providers.
Absolutely. You can upgrade instantly via the pricing page, and your account will be activated as Premium as soon as payment is confirmed.
Yes, all Premium downloads support resume capability, so you won’t lose progress if your connection is interrupted.
File Management, Uploads and Downloads
The following questions and answers are helping you out if you are looking into uploading or downloading any files from ddownload cloud storage service.
Simply drag and drop your file into our upload area or select it manually from your device. You can also use remote uploads or FTP for more control.
Free users can upload files up to a limited size (e.g., 2 GB), while Premium users can upload significantly larger files — check your account for exact limits.
Yes, registered users can create folders, rename files, and manage them through a simple and intuitive dashboard.
Yes. If you’re a registered user, you can manage or delete your files from your account dashboard.
After uploading, you’ll receive a unique download link you can share via email, social media, or direct messaging.